Refund Policy
A legal disclaimer
The information provided by Shabach Music and Violin Shop on this website is for general informational purposes only. All content, products, and services provided through this website are offered "as is" and "as available" with limit warranties on certain goods.
Returns & Refunds
We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we're here to help.
1. Eligibility: You may request a refund within 14 days of your purchase date.
2. Conditions: To be eligible for a refund:
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The item or service must be unused or not fully consumed.
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You must provide proof of purchase (receipt or order number).
3. To request a refund, please contact us at shabachmusicshop@gmail.com with your order number and reason for the request. Once we receive your request, we will notify you of the status within 3-5 business days.
4. Exchanges (if Applicable): If youreceved a damaged or defective item, we're happy to exchange it, please contact us within 7 days of delivery.
Non-Refundable Items
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Completed lessons, services, or personalized items.
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Sale Items (only regular priced items may be refunded).